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Shipping and Delivery

Shipping & Delivery
The following information details our delivery charges and estimated delivery timescales in relation to particular territories in Jordan, Saudi Arabia, United Arab Emirates, Qatar, Kuwait, Oman, Lebanon, Egypt, Iraq, Morocco, Tunisia & Algeria and Libya.

If you would like to have a product delivered to a country, or territory which is not listed, then please contact us from inside UAE: 800WYSADA  or 800 997232, outside UAE: +971 800 997232, or inside Jordan: +962 78 7773999 to see if we can facilitate your order.

Please note: While we will always aim to meet the delivery timescales stated below, they are estimates only.
There may circumstances beyond our control, which could result in delay, or mean that an order cannot be delivered to your preferred destination. In such instances, we will endeavor to inform you, and resolves the issue as soon possible.
Ordering
When you place an order through our website. wysada.com, you will receive an email from us to confirm the order has been made. This mail will contain the order number, along with other details concerning your order. If it is your first time shopping with us, our call centre will call you to confirm. If your order does not appear to complete, or if you encounter technical difficulties before you receive any confirmation, please contact our Customer care team from inside UAE: 800WYSADA or 800 997232, outside UAE: +971 800 997232, or inside Jordan: +962 78 7773999 or send us an email at [email protected] and we'll help you to resolve the issue. Our customer care team will contact you by phone, email or SMS to validate your order and double check the delivery address and payment method. This helps us deliver orders to your doorstep quickly and with ease. Delivery within the United Arab Emirates (UAE)
  • • Shipping is FREE in UAE
  • • For cash on delivery, an amount of AED 30 will be added. Nothing will be added to credit card payments
  • • Our delivery times vary from 1 day to up to 8 weeks, depending on the product availability in our warehouse. An estimated delivery time can be clearly seen on each product page for individual items
Delivery to Kingdom of Saudi Arabia (KSA)
  • • Shipping is FREE in KSA
  • • For cash on delivery, an amount of SAR 30 will be added. Nothing will be added to credit card payments
  • • Our delivery times vary from 7 days to up to 8 weeks, depending on the product availability in our warehouse. An estimated delivery time can be clearly seen on each product page for individual items
Delivery to Kingdom of Jordan
  • • Shipping is FREE in Jordan
  • • For cash on delivery, an amount of JOD 6 will be added. Nothing will be added to credit card payments
  • • Tax and customs will be added to the purchase amount as per the country laws
  • • Our delivery times vary from 7 days to up to 8 weeks, depending on the product availability in our warehouse. An estimated delivery time can be clearly seen on each product page for individual items
Delivery to the rest of the World
  • • We ship to the rest of the world via Aramex's “Shop and Ship” service. To know more about “Shop and Ship” please click here. Shipping fees will be added according to “Shop and Ship” shipping charges. Please check the “Shop and Ship” site for more information 
  • • Only credit card payments are accepted.
  • • Tax and customs will be added to the purchase amount as per the country laws
  • Our delivery times range from 7 days to up to 8 weeks, depending on the product availability in our warehouse. An estimated delivery time can be clearly seen on each product page for individual items. Additional shipping time will be added based on our logistical partner's policies. Please note that Wsyada does not charge shipping fees; all shipping fees are paid to our logistical partner